The team at Bulldog Movers has the wisdom of four decades of experience behind them. We’re fully licensed, insured, and bonded. We train every crew member on the best practices of wrapping and protecting your most valuable belongings.
We hope that every customer has a flawless experience, but even despite all our best efforts occasionally damage occurs to your furniture.
How we handle it from there is another way Bulldog Movers is different.
What Happens if I Need to Make a Claim After a Move?
All those years of experience have also shown us that there is a better way to handle claims. Most moving companies register your problem, and then they send your furniture or other items off to a centralized claims center. Other times, companies won’t even return your calls.
To complicate matters, whatever happens to your piece in that far away location isn’t under your control or the control of your moving company.
We knew there had to be a better way to handle an already frustrating situation for our customers.
That’s why we developed a claims process we believe is unique in the metro Atlanta area.
Meet Reuben Gooddine, an Expert in Furniture Restoration
Sending off a customer’s furniture pieces for rehabilitation didn’t sit well with us. We know that once something has been damaged, it’s already in a more fragile state. More moving isn’t the answer.
Plus, we pride ourselves on making things right. Sending items off to a sub working in a centralized furniture repair or claims center leaves too much to chance.
That’s why we work with Reuben Gooddine and his team of technicians. With 22 years of experience, Reuben is a master craftsman in the art of furniture repair. He works right here in our Atlanta area facility where he does what it takes to make your furniture look good as new.
Reuben understands that customers need clear communication during the claims process. He loves solving problems and helping people. His goal is always to be upfront and transparent about what you can expect when you need to file a claim.
How to Start the Claim Process
Our goal is always to provide 5-star service to all our customers, but if there’s ever a problem you can feel confident that we will set a plan of action designed to make it right.
Once Reuben and his team have assessed the damage and determined exactly how to resolve your issue, they’ll immediately get to work on it.
The claims team keeps you in the loop and engaged in the process while your furniture is repaired.
Call Us About Your Move Now
From the time you request a quote until the day our bright red moving truck arrives to move you to your next place, we want your experience to be smooth and stress free.
While we never want you to experience our claims process, if you do, we want you to know that we take making it right so seriously that we don’t sub out our responsibility to an unknown third party.
